Return & Refund Policy
Standard Returns Policy
At ZENVIROHUB, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order. Approved returns will be refunded according to the conditions outlined in this policy. Please note that original shipping charges are non-refundable.
Return eligibility may vary during promotional periods. Please review the terms and conditions of any promotion before placing your order.
Returns Process
To request a return, please contact our customer support team at support@zenvirohub.com. Please include your order number and the item(s) you would like to return. Once we receive your request, we will provide the necessary return instructions and assist you with the next steps.
Return Mailing Address:
ZENVIROHUB / Global Choice INC
1244 Emerson St
Denver, CO 80218
United States
Please contact us before mailing your return so we can identify your order and provide the correct return instructions. Customers are responsible for ensuring that returned items meet the return requirements. Items must be returned in their original condition unless the product was received damaged or defective.
Damaged Items
If your order arrives damaged, please contact us within 14 days of receiving your order. Please send a photo showing the damaged item along with your order number to support@zenvirohub.com.
Please use the subject line: DAMAGED ITEM
Our customer support team will review your request and provide assistance with the available resolution. The 14-day period for reporting damage does not shorten the 30-day return request period or any rights available under applicable law.
Items Not Received
If you have not received your complete order, please contact us at support@zenvirohub.com with your order number and details of the missing item(s).
Please use the subject line: MISSING ITEM
We will investigate the issue and assist you with the next steps.
Contact Information
ZENVIROHUB is operated by Global Choice INC.
Business Address:
1244 Emerson St
Denver, CO 80218
United States
Email:
support@zenvirohub.com